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Connect with and learn from others in the QuickBooks Community.
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Good morning, @Suzan Watts.
Congrats on making your first post here in the Community. Don't worry. I can offer some assistance with finding your business files from your QuickBooks Self-Employed (QBSE) account.
You can locate these files through your email once you've downloaded them from your Intuit Account Manager. Here's how to download them:
Here's an article that can tell you what files you'll receive plus how to open them when you receive them: Access and manage your personal data from the One Intuit Account Manager.
In the end, if you're still having trouble, you can contact our Customer Support Team. They'll be able to use a screen share to help walk you through some additional steps.
Let me know how it goes. I value you and the success of your business. If you have any other questions or concerns, don't hesitate to ask. I'm always here to lend a helping hand.
Have a great day!
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