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Print later box

Print later box on invoices when I check it on the next invoice it does stay checked, Help please

5 Comments
Anonymous
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Re: Print later box

Yes, that's what it's supposed to do.  When you check the box as you create a new invoice it will stay checked until you uncheck it.

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Re: Print later box

But it it not staying checked when I hit save and new or even closing and reopening. 

QuickBooks Team

Re: Print later box

Hi there, @Mkrimland.

 

Yes, BRC is correct. QuickBooks has its sticky setting which makes your invoice set up similar to the succeeding transactions. Since this isn't your case, let's go ahead and verify your data. This is a good start to help fix data-related issues.

 

To do that:

  1. Click on File at the top menu bar.
  2. Select on Utilities.
  3. Tap on Rebuild Data.
  4. Press OK when you see Rebuild has completed.

Once done, you can proceed with verifying the data:

  1. Go to the File button at the top.
  2. Select on Utilities.
  3. Tick on Verify Data.
  4. If you see QuickBooks detected no problem with your data, select OK. You may continue using your company file.

Here's a link that you can check out for complete details about the procedure: Resolve data damage on your company file.

 

If the issue persists after trying these steps, you may run the QuickBooks File Doctor tool to better isolate is the problem is company file-related. The following link contains details on how to perform this: Fix company file and network issues with QuickBooks File Doctor.

 

If none of these troubleshooting steps work for you, I'd recommend reaching out to our Customer Care Team. They have the tools to further investigate this matter and can open an investigation ticket if necessary. 

 

Please keep me in the loop on how things turn out. I'll be around to provide further assistance if there's anything else that you need. Have a good one!

Highlighted
Anonymous
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Re: Print later box

I see. Well you wrote, " it does stay checked" so I thought you meant " it does stay checked".

 

Are you creating a new invoice from scratch?  That will set the option.  Editing an existing invoice will not.

Not applicable

Re: Print later box

That was my problem. All good. Thank you very much. 

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