Purchase order to bill not working with mulitple bills linked

Thanks for sharing the details with me, @ruthoutwest.

There’s a great chance that the Bill was saved as full amount of the Purchase order (PO) before editing it. Thus, you’re unable to link it into the PO.

I recommend deleting and recreate the PO. This way, you’ll be able to link your bill to it. Let me guide you how in QuickBooks Online (QBO):

1. Locate and open the Purchase order.
2. Take note of the details in the PO.
3. Click More at the bottom part of the PO page and select Delete.
4. Go to the + New menu and elect Purchase order.

Need to learn some tips managing your expenses in QBO? We have articles that you can read for reference. Visit our Income and expenses page for QBO and browse a topic from there.

You can always tag me in if there’s anything else you need help with your expenses in QBO. I’m just a post away from you.

Thank you for the reply. That did not work. I deleted the PO, linked back the bill with partial amount to bill, and PO says closed. I cannot copy another bill to the closed PO. 

Is there a known issue with linking PO's?

I appreciate you going through the steps provided by my colleagues, @ruthoutwest.

At this time, the option to link the partial bill to the closed PO is unavailable in QuickBooks Online (QBO).

As a workaround, you can copy the details on your Purchase Order (PO) and create a new one. Once done, you can link it to the partial bill.

Here's how to copy the PO:

1. Go to the Expense form the left menu, then click Expense.
2. Locate the closed Purchase Order (PO).
   
3. Select More below.
4. Hit Copy.
   

You might also want to check this article for the detailed steps in case you want to set up a recurring bill: How to set up a recurring bill.

Drop a comment below if you have additional QuickBooks-related concerns. The Community team got your back. Take care!

Thank you @GraceC   

It worked before, why is it not working now? 
Can I have tech support contact me?

This is really frustrating when we have an issue now and never have had a problem with linking and being able to see an open amount on a PO. Seems pretty lame to copy to a new po and update the details. I want all of the multiple bills linked to 1 PO. It’s really shouldn’t be this hard to get help. 

I know that this hasn't been easy for you, ruthoutwest.

I'll make sure that you can link those bills to your purchase order.

By default, we're unable to attach a bill to a closed purchase order since the Copy to Bill option will disappear once the status is Closed. To successfully link the remaining bill, you'll want to manually change the status of the purchase order to Open. Additionally, please make sure that the quantity and amount of the initial bill didn't exceed the quantity and amount of the purchase order.

Here's how to change the status of the purchase order:

1. Select Expenses from the sidebar menu.
2. GO to the Expenses tab.
3. Locate and then click the purchase order to open it.
4. Select Open from the drop-down arrow (below the Vendor drop-down menu).
5. Click Save, then select Copy to Bill to link the remaining bill.
6. Enter the necessary information then select Save and close.

Once done, done you can now start entering the bill payment.

If you're still unable to attach the bill, we can perform some basic troubleshooting steps to fix the issue. It could be that the stored caches and cookies in the system are the reason why you experienced this unusual behavior. We can start by accessing your QuickBooks Workforce account in a private/incognito browser. Feel free to use these shortcut keys:
 

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

Once you're in, let's attach the bill again. If it's working fine, we'll have to go back to your regular browser and clear the cache to eliminate the junk files. Alternatively, we can use other supported browsers to further isolate the issue.

In case you'll need to track all the money you've paid to a vendor for a particular date range, you can customize the Transaction List by Date report.

I'm just a post away if you have any other concerns or follow-up questions. Stay safe and healthy.