We have QB Desktop Pro 2020. Is anyone else having a recurring problem with the Item List "disappearing" or missing as soon as the program is launched?
Frequently, the Item List entries are missing immediately after launching QB. I have to exit the program, then re-launch it for the Item List to "re-appear". A couple of times I've had to exit and re-launch QB a second time for the Item List to re-appear. This has happened every day this week.
Select the country, product, & version and click the Search button.
Click the Get the latest updates link.
After downloading the updates, navigate to the Downloads folder of your computer and double click the update file to initiate the installation process.
Follow the prompts on the screen to install the updates.
Restart your computer after the update is installed successfully.
Once done, let's re-sort them from the Item List window.
Go to the Lists tab.
Select Item List.
Choose the Item button below.
Click on Re-sort List.
If your item list still disappears after the initial launch, I'd recommend running the QuickBooks File Doctor tool. To start, you'll need to install the QuickBooks Tool hub. This tool will help you to look after common errors in QuickBooks such as company file damage, and program problems.