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Go Get Geek
Level 3

Ribbon and Input Box Missing in Chrome

FYI. The ribbon options for Rich Text are not displaying in Chrome in discussions on this board.

 

This is what it looks like in Chrome:

 

Chrome.PNG

It is just blank below RICH TEXT and there isn't even an input box. I have to switch to Firefox, as this is how it should look:

 

Firefox.PNG

 

I am using the latest version of Chrome on a Windows 10 PC:

 

Chrome Version.PNG

 

And just so you know, I got a warning in Firefox about allowing an outdated version of Adobe Flash. That may be the issue.

2 Comments 2
EmmaM
QuickBooks Team

Ribbon and Input Box Missing in Chrome

Hello Go Get Geek

 

We reached out to our Community page developers who have advised that we have escalated this issue to be investigated and are currently working on a resolution. We should have an update tomorrow in the meantime you can try signing into the Community in a incognito window as we have found this still works for some users.

 

Thanks

 

Emma

Go Get Geek
Level 3

Ribbon and Input Box Missing in Chrome

It looks like it's fixed now.

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