Thanks for reaching out, @camontez.
To better assist you, I'd like to gain some additional insight. What exactly happens when trying to open or create labels in the Shipping Manager? If you'd like, you can also include a screenshot so that I can have some visual insight.
In the meantime, I recommend restarting your server or computer, as this will perform a fresh reset on your applications and may resolve your issue.
I also recommend checking out: Set up and use QuickBooks Shipping Manager
Let me know if you have any other questions. I'm here for you. Have a great rest of your week!
