Hello @DebkBertram,
If you want to have a sales receipt in QuickBooks Online, then you'll have to create it. Let me show you how.
- Go to the Plus icon.
- Under Your Customers, select Sales Receipt.
- Select a customer.
- Choose your bank account in the Deposit to the drop-down menu.
- Select a Sales Receipt date.
- Choose an item.
- Enter the amount the same as the date of your payment transaction.
- Once done, hit Save and close.
If you’re using QuickBooks payments, you’ll have to find a match and look for the sales receipt in For Review tab. Here's an article as your guide on adding or finding a match of your downloaded banking transactions.
To learn more on how the banking page in QuickBooks works together with its tabs functions, please see these great resources:
How to use Online Banking
Assign, categorize, edit, and add your downloaded banking transactions.
The Community always has your back, please let me know if you need further assistance. Have a good day.