WARNING! GA payroll withholding taxes for married filing jointly or seperate is calculated wrong in QB desktop.

This isn't the kind of impression that I like you to have, DH11. Let's get this sorted. 

QuickBooks calculates the Federal and State Income Tax based on the following: pay frequency, filing status, number of allowances, and gross wages. Thus, to fix an employee's paycheck, we need to make sure the employee state tax setup or payroll item setup is correct.

Here's how to verify the state taxes set up for the employee in the Employee Profile:

1. Select Employees from the top menu, then click Employee Center. 
2. From the Employee Center, double-click the employee's name.
3. Click Payroll Info, and select the Taxes button.
4. On the State tab, verify that the following items are set up correctly:
   • State Worked and State Subject to Withholding
   • Extra Withholding (extra withholding increases the amount collected for SIT)
   • Filing status
   • Number of allowances
5. Make any necessary changes to the setup.
6. Select OK.

 Additionally, an employee can have little tax withholding and still be correct. If the employee wages are not high enough to meet the threshold based on their allowances, filing status, and pay period, QuickBooks adjust the amount withhold.

I've attached an article about how QuickBooks calculates payroll taxes and related articles about tax calculations: Payroll tax calculations.

Please know that I'm just a few clicks away if you have follow-up questions. I'll be happy to help you out. Wishing you and your business success. 

Hello @DH11,

I want you to know that your voice matters and that I'll be submitting your feedback directly to our engineers. But please know that only our Customer Care Support has the tools to look further into this unexpected behavior.

Thus said, I'd still recommend contacting our payroll support so someone can update the cases related to your account. He/she can submit your cases directly to our engineering team. Once an investigation is open, you'll automatically receive updates through your email.

In case you need some related articles in managing your employee's payroll, you can always visit our Employees and Payroll Taxes articles for reference.

Please let me know in the comment section down below if your have any other concerns. I'll be always around ready to lend a helping hand.

We have been working with payroll support. Here are 3 of the case numbers.#[removed], #[removed] and #[removed]

Hi there, DH11.

We appreciate the time and effort you've spent with our technical support agents to get this sorted out.  In this case, it would be best to contact them again with the case or reference number. That way, they can provide you any updates of your concern.

We have a link where you can find articles about managing your payroll liabilities to get ready for year-end: Payroll taxes and liabilities.

Just go back to this thread if you need anything else with calculating payroll taxes. I'm here to help.

I have spent over 4 months contacting your payroll support. As I have stated over and over again, YOUR support has told me every single time that QB"s engineering needs to fix the software. I think your engineering needs to follow one of your links since they do not seem to be able to resolve this. In the meantime I want everyone using your program in Georgia to be warned your software is not working correctly

Hello there, DH11.

If I'm in your situation, I'd also want to resolve any concerns I have as soon as possible. Just to inform you, we already requested a follow up to your cases and a callback from our Payroll Department. Rest assured, our engineers are working their best to have an immediate fix for the GA Withholding tax calculation. 

Feel free to post in the Community again if you need more help. We'll be right here anytime.

What was the resolution to this?  I noticed my employee checks changed this last payroll because of GA taxes and I am curious if this was the issue that was finally fixed.

Hi, MACWFP.

I'd be glad to provide you an update regarding this issue. We're pleased to inform you that the issue has been resolved. The resolution has been implemented and should be able to see the changes in your employees' paychecks.

I've attached an article about how QuickBooks calculates payroll taxes and related articles about tax calculations:

• Payroll tax calculations
• Georgia Payroll Tax Compliance

Keep me posted if you have any other concerns about your payroll. I'll be happy to lend a helping hand.