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allanri
Level 3

What does the shoe mean?

When setting up my company, I get this when I click on Set up forms, tax and payments.  

 

 

 

Solved
Best answer October 09, 2020

Best Answers
ShiellaGraceA
QuickBooks Team

What does the shoe mean?

Thanks for coming in today, @allanri.

 

I have an idea of why you're getting the error. This is caused by an intermittent internet connection, and it usually fixes itself. In your case, you can clear your browser's cache to resolve this. This will refresh your browser's view and start in a clean slate.

 

The steps to clear the cache depend on the browser you're using, check out this guide for details: Clear cache and cookies to fix issues when using QuickBooks Online.

 

If you need help with other QuickBooks tasks, click this link to go to our general topics with articles.

 

I'll be on the lookout if you still have questions or concerns. Feel welcome to reply to this thread anytime. Take care and have a wonderful weekend.

View solution in original post

1 Comment 1
ShiellaGraceA
QuickBooks Team

What does the shoe mean?

Thanks for coming in today, @allanri.

 

I have an idea of why you're getting the error. This is caused by an intermittent internet connection, and it usually fixes itself. In your case, you can clear your browser's cache to resolve this. This will refresh your browser's view and start in a clean slate.

 

The steps to clear the cache depend on the browser you're using, check out this guide for details: Clear cache and cookies to fix issues when using QuickBooks Online.

 

If you need help with other QuickBooks tasks, click this link to go to our general topics with articles.

 

I'll be on the lookout if you still have questions or concerns. Feel welcome to reply to this thread anytime. Take care and have a wonderful weekend.

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