cancel
Showing results for 
Search instead for 
Did you mean: 
IAWTFC
Level 3

Why can't I import the file I exported from QBO into QBO?

I exported ALL files from Quickbooks online for a client to import into Quickbooks online to an new account and I need to CONVERT it first?  Why?  Why can't I just simply uploaded it?

4 Comments 4
Fiat Lux - ASIA
Level 15

Why can't I import the file I exported from QBO into QBO?

Are you using QBO Advanced or lower plan?

JonpriL
Moderator

Why can't I import the file I exported from QBO into QBO?

I'm here to help share how you can export and import your data, @IAWTFC.

 

The ability to export and import your data do not have the same file requirements in QuickBooks Online. It is best to export your data using a list of reports so you can easily convert it.

 

Therefore, I'm adding this article to learn more about how you can transfer your data between each account: Move your Lists to QuickBooks Online.

 

You may also consider reading this reference that'll answer some of the frequently asked questions about moving your data: Common Questions about Importing Data to QuickBooks Online.

 

It'll always be my pleasure to help if you've got questions other than converting your data. Use the Reply button below so that I can further assist you. Take care and stay safe!

IAWTFC
Level 3

Why can't I import the file I exported from QBO into QBO?

Yes, Thank you!

CharleneMaeF
QuickBooks Team

Why can't I import the file I exported from QBO into QBO?

Glad to have you here in the Community, Freeman02. I've got you covered.

 

May I know the details of your concern or issue? This way we'll be able to provide an accurate step to resolve this. 

 

If you need further assistance in importing transactions, please let us know. We're to help you out.

 

Also, you can always visit our Help articles page for reference. There, you can read some of our helpful articles that will guide you in your future tasks

 

I hope you can respond to me on this thread so we can work with your concern together. Please know I'm ready to assist further. Have a good one. 

Need to get in touch?

Contact us