To cancel:
- Sign in to QuickBooks Online as an admin user.
If you're canceling your free trial:
- Select Settings ⚙ and then Account and Settings.
- Select Billing & Subscription.
- Select Cancel your trial.
- Select Continue to cancel.
- Follow the steps on the screen.
- Select Submit and cancel subscription.
- Select Got it.
If you have a subscription:
- Select Settings ⚙ and then Account and Settings.
- Select the Billing and subscription tab.
- In the QuickBooks section, select Cancel subscription or Cancel online.
- Select Continue to cancel, then select Continue to cancel again (if applicable).
- Follow the next steps.
- Select Submit and cancel subscription.
- Select Got it.
Once you're done, we'll send the account administrator an email that confirms we canceled your subscription.