I am using Enterprise 16 and I'm in multi-user mode. I am the Admin user. I am trying to reconcile one bank account while another user is trying to reconcile a different bank account at the same time. However, we are both unable to reconcile at the same time and one of us keeps getting this message, " Unable to reconcile this account because one or more transactions that were marked pending are being edited by Admin. Try again later or select another account to reconcile". Has anyone ever received this error? Thanks!
Once done with your reconciliation, I'd suggest customizing your reports. This is for you to get the details you'll want to pull up. This is made possible through this article: How to customize reports in QBDT?.
Hit the Reply button if you have more questions about account reconciliation in QBDT. I'd be glad to assist you further. Take care.
Thanks for the response. Using the same company file and in mult-user mode, is it possible for two different users to reconcile two different accounts at the same time? This is where I am having the issue.
This error can only occur in multi-user mode in QuickBooks. There's a possibility that the affected transaction(s) is associated to another account the other user is reconciling. Hence, you got the error. Example of these transactions are the bank to bank transactions or any transactions that affect the two accounts you're reconciling.
For now, You can follow ReyJohn_D's suggestion, or let the other user finish the reconciliation. Then, let the other one reconcile the other account.
Two users can reconcile two different accounts as long as no transactions are associated. That explains the things I've mentioned earlier.