Hello, @RealtorRyan1.
I can share some information on how to fix your reconciliation.
Using a QuickBooks Online Accountant (QBOA) account, your accountant can undo an entire reconciliation.
You can send them the following article for detailed guidance: Undo a client’s reconciliation in QuickBooks Online Accountant.
In case they don’t have a QBOA subscription, you can edit or undo an individual transaction from a completed reconciliation. You can do it from your register.
Here's how to unreconcile the transaction:
- Go to the Accounting menu and select Chart of Accounts.
- Select the account where these transactions are and click View register.
- Click the transaction you want to unreconcile to expand the view.
- Select the checkbox. This changes the letter in the box. Keep selecting it until the box is blank. This removes the transaction from the reconciliation.
- Click on Save once you’re done.
For more information in fixing reconciliation errors, refer to this article: Undo or remove transactions from reconciliations in QuickBooks Online.
If your accountant suggested you enter a journal entry, I can show you how to add one. However, you can ask them for guidance with the best category or accounts to use for your debit and credit.
To create the journal entry:
- Go to the + New button and select Journal Entry.
- On the Journal date, enter the paycheck date.
- Enter your debit and credit entries
- Click on Save once you're done.
Here's more information on how to record journal entries in QBO: Create a journal entry in QuickBooks Online.
Here are some video tutorials that can help you achieve basic tasks in QuickBooks Online: Video tutorials for QuickBooks Online.
Let me know if there's anything that I can help in reconciling your accounts by leaving a reply below. Take care and have a wonderful day!
