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Christinel
Level 1

record merchant service/batch fees only

I want to record merchant service/batch fees only automatically.  I manually record deposits.  I used to be able to go into merchant service deposits, check 1 box to select all the fees and it would record them all automatically.  Now it looks like the deposit and fee are on 1 line for each customer.  If I choose 1 customer it gives me 1 box to record BOTH deposit and fee.  I only want to record the fee.  How can I change it back to record fees only?  I have QB desktop.

3 Comments 3
JessT
Moderator

record merchant service/batch fees only

Hi Christine,


The option to automatically record all fees into one transaction is currently not available. You can manually record them into a bill, and then you can record a payment for it. Just be sure to select the right account for the fees.

 

Create the bill:

  1. In QuickBooks, go to the Vendors menu then Enter Bills.
  2. In the Enter Bills window, select the Vendor drop-down and choose the vendor assigned for the Intuit merchant service account. (or Add New if it is not created yet).
  3. Ensure the date is the same as the date of the fee.
  4. Ensure the proper expense account is listed in the Account field.
  5. In the Amount Due field, enter the amount of the fee.
  6. In the Account column, select the appropriate Expense account.
  7. Select Save and Close.

Pay the bill:

  1. Go back to the Vendors menu and select Pay Bills.
  2. Place a checkmark next to the bill you just created. Note: If there are multiple bank accounts, make sure to select the Account drop-down and choose the bank that the fees were withdrawn.
  3. Select Pay Selected Bills then Done in the Payment Summary window that appears.

If you have other questions, please don't hesitate to go back to this thread.

pocha3
Level 1

record merchant service/batch fees only

I have my QB setup to record both the customer payments and fees automatically.  The payments are recording, but not the fees.  It used to do it for me, now this last month it is not.  Do I have to change a setting?   Or has the interface changed and now I need to enter a bill for them all? 

Candice C
QuickBooks Team

record merchant service/batch fees only

Congrats on making your first post in the Community, @pocha3.

 

To properly receive the best answer, I recommend reaching out to our Support Team. Here's how:

 

1. Open QuickBooks.
2. Go to Help, then click QuickBooks Desktop Help.

3. Select Contact Us.

4. Enter your question, then pick Continue.

5. Choose the support option you would like. 

 

They'll be able to assist you by using a screen share to walk you through and explain the steps you need to take. 

 

Remember, I'm only a click away if you have any other questions. Have a great day. 

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