Hi there, MarylouK.
Thanks for dropping by the Community, the company file is stored on your computer so what you'll want to do, is reach out to our support team and they'll be able to help you get your account set up in no time. To reach them, follow these steps:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk and then choose a way to connect.
Phone support may be limited due to volume.
I'm also including a helpful article down below that covers our Intuit support policies.
Thank you for your time and have a lovely afternoon.