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Level 1

Reminder for Sales Receipts to Print

Client has had difficulty clearing the "Sales Receipts to Print" reminder for the past week.   Procedure has been: File/Print Forms/Sales Receipts/OK/Print to pdf/OK but htat is no longer working.  I tried selecting only a few of the Receipts instead of All and that isn't working either.  Any ideas??  Thanks!

3 Comments
Highlighted
Level 15

Reminder for Sales Receipts to Print

Are you showing the Reminders List at opening this data file? That is a setting in Preferences.

 

I think you are asking to Clear the Print Queue. You leave your printer Off. You Print, not to PDF. Just Print. Then, for Windows, you Clear the printer queue. QB doesn't know about the Printer being off.

Highlighted
Level 1

Reminder for Sales Receipts to Print

I tried your solution.  I printed 6 Sales Receipts with the printer off--no change. Then I printed 6 receipts with printer on pause--no change.  Printed all Sales Receipts --there are 340 receipts that have accumulated in the past week--with the printer off and got an Intuit error:  "Error printing on HP Laserjet P4015 UPD PCL 6. The printer couldn't print Intuit."  I actually printed all 340 receipts (reusing the same sheets of paper repeatedly) and that didn't work.  Any other ideas?

Highlighted
Level 15

Reminder for Sales Receipts to Print

The "to print" status is a Sticky setting. Once you remove that checkmark, it takes a form or two, but then it stops starting as Checkmarked by default. Did you fix their setup?

 

When you print, at the end of File menu > Print Forms, you are asked "did they print ok?" and you have to Accept that they printed ok, to clear them from the print queue.

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