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WeldSpecInc
Level 1

Renewal

We have quickbooks desktop enterprise, we received an email saying our payroll subscription is renewing on Feb 14, but last year in May we added some more users and updated our subscription and that our renewal date should be May

1 Comment 1
BettyJaneB
QuickBooks Team

Renewal

Hi there, @WeldSpecInc.

 

Thanks for reaching out here in the Community. I'm here to get you pointed in the right direction to get assistance with your payroll subscription concern.

 

To verify about the renewal date of your payroll subscription, It'd be best to reach out directly to our Payroll Care Team. They have the necessary tools to pull up your account and provide further information about this matter. This is to ensure that your account is in a secure environment since the Community is a public forum. 

 

To do that:

  1. In your browser, navigate to https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose QuickBooks Desktop.
  3. Select the issue or topic.
  4. Click the Green Phone button to get the support number.

This should get you on the right track.

 

Feel free to reach back out to us if there's anything else you need about QuickBooks. Have a great week ahead!

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