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Experienced Member

Report Error

I am getting an error when I run the Retirement Plans report. I am able to run all other reports.

 

Solved
Best answer a month ago

Accepted Solutions
QuickBooks Team

Re: Report Error

Good day @rSOFT,

 

I appreciate that you've provided us an update of your situation. Allow me to share some steps so you can get around this error message.

 

There's currently an open investigation about this specific issue. While we wait for its fix to be deployed, what we suggest is for you to use Payroll Details report for employer, employee, and plan totals.

 

To get updates about this investigation, you can contact our technical support team.

 

Here's how:

  1. Log in to your QuickBooks Online account.
  2. Click the Help button.
  3. Click the Contact us button.

On a different note, if you'd like to know how to classify workers as employees or independent contractors, you can view this article provided. it provides a contrast of these 2 types of workers, making it easier for you to identify them.

 

If you have any other questions, I'd be glad to answer them. Leave me a comment below if you, and I'll get back to you soon.

1 Comment
QuickBooks Team

Re: Report Error

Good day @rSOFT,

 

I appreciate that you've provided us an update of your situation. Allow me to share some steps so you can get around this error message.

 

There's currently an open investigation about this specific issue. While we wait for its fix to be deployed, what we suggest is for you to use Payroll Details report for employer, employee, and plan totals.

 

To get updates about this investigation, you can contact our technical support team.

 

Here's how:

  1. Log in to your QuickBooks Online account.
  2. Click the Help button.
  3. Click the Contact us button.

On a different note, if you'd like to know how to classify workers as employees or independent contractors, you can view this article provided. it provides a contrast of these 2 types of workers, making it easier for you to identify them.

 

If you have any other questions, I'd be glad to answer them. Leave me a comment below if you, and I'll get back to you soon.