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Join nowI have Quickbooks Pro 2020. I sent my laptop for repair therefore removed the software. I reinstalled the software and restored the files from backup USB. All went well. Again I had to send my laptop for repair 2nd time. Once I received back the laptop I again installed the software and tried to restore the files from USB. Somehow it will show that it has restored the files up to Oct. 1, 2021. I tried various ways including reinstalling the software but restore will stay up to Oct 1, 2021 only even though I have current files in USB. Please help
Hello there, mmdus.
Don't use the same name for your portable company file and regular company file. If you save them in the same folder, the portable file will overwrite the regular one. Either can either rename the portable company file, or save it to a different folder.
Here's how to ensure you correctly create a portable company file:
You now have a portable company file you can send online or put on a USB. The file will look like this: [Unique company file name].qbm. Then, you can use these steps on how to open a portable version of your company file:
You can also check out this article for more details on the steps I shared above: Create or restore a QuickBooks portable company file.
Reach out to me if you have any other concerns or questions. Please know I’ll be right here to answer them for you. Have a good one.
appreciate your help
however i am stuck at 5 and 6. can't find where to restore
Hi there, @mmdus. Let me share additional info about steps 5 and 6.
Step 5 says that in the next window (Step 6), you'll have to choose a location where you want to save the file. As you restore the portable file (.qbm), it's converted into a working file (.qbw). You can also rename it if you don't want to overwrite your existing company file.
We also have an awesome guide if you can't create or open a portable file: Fix portable company file issues.
Please come back if you have any follow-up questions about restoring a file.
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