Revoked Certificate

Hi there, Storage Concepts Inc.

I'm glad to see you here in QuickBooks Community. I also appreciate you for providing detailed information on your concern including the troubleshooting steps you've done. I'll provide another instruction to remove the error that keeps popping up.

Since you've confirmed that the web connector is current or up to date, I suggest checking if the third-party digital signature is valid.

Here's how:

1. Right-click the application icon and select Open File Location.
2. Right-click the application extension, for example, ApplicationName.exe, then choose Properties.
3. Go to the Digital Signatures tab.
4. From the Signature List, highlight the Name of Signer and select Details.
5. From the General tab, choose View Certificate.
6. Look at the Valid from dates. If the digital signature date expired, ask your IT to get the latest certification for the third-party application.
7. Hit OK to close the window.

For additional information, you can click this article: How to fix the error “QuickBooks - Application with Revoked Certificate”.

Please refer to this article to see different errors while using Web Connector and how to resolve them: Fix common Web Connector errors in QuickBooks Desktop.

Let me know the results as I want to make sure this is taken care of. I'll keep an eye on this. Wishing you well. Take care!

Thank you for your response! Unfortunately, I had already confirmed the certificate. The expiration is 4/2021. I had previously read the articles you posted but am still stuck. The Business Planner continues to populate a revocation error when opened. 

Thanks for the update, @Storage Concepts Inc.

Darn! We'll want to get a screen share set up and your account pulled up with a specialist.  Let's get you in touch with Support so we can get this resolved ASAP for you! 

Here's a great article to get you in touch with our QuickBooks Desktop Support team: Contact QuickBooks Desktop support.

Please let me know if I can help with anything else by replying to this thread. Take care!