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Level 1

Sales Being Recorded Twice

I connected my POS system called ShopKeep  to QB Online as well as my BofA bank account.  Sales are now being recorded twice, once when I make the sale through ShopKeep and then again when the money gets deposited into my bank account.  How do I fix this?

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QuickBooks Team

Sales Being Recorded Twice

Hi there, BubbysBonBons

 

I would recommend reaching out to the POS phone support. They can double-check why you're sales are recorded twice. 

 

Open this link to get their updated contact information: https://quickbooks.intuit.com/point-of-sale/customer-resource-center/support/.

 

Visit us again in the Community if you need anything else. 

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