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cjansan
Level 1

sales order fulfillment worksheet

Hi, we have not been able to use the sales order fulfillment worksheet since we upgraded to the new version of QB Desktop that included this.  Has anyone been able to get it to work or not being able to use it?

3 Comments 3
Giovann_G
Moderator

sales order fulfillment worksheet

Hi there, cjansan.

 

Let me help you fix the issue on the sales order fulfillment worksheet.

 

Let's ensure that the system requirements in using the Sales Order Fulfillment Worksheet are meet. You can read this article to make sure that QuickBooks Desktop is running at peak performance: System requirements for QuickBooks Desktop 2021. Then, you can run the verify and rebuild data to ensure that your company file is free of any data issues.

 

Here's how:

 

  1. Go to  File, then select Utilities from the menu.
  2. Choose Verify Data.
  3. If you receive a message other than QuickBooks detected no problem with your data, use the prompt to Rebuild Now (or go back to the first step and select Rebuild Data).
  4. Before the Rebuild start, you will be prompted to save a backup of the file and click OK.
  5. Once the message shows Rebuild has completed, proceed with the on-screen steps. This will highlight errors found in the program and the correction as well.

 

You can refer to this guide for more information: Resolving Potential Data Issues. If the issue persists, you can download and install the QuickBooks File Doctor. This is to further isolate and fix any possible data damage within your company file.

 

In addition, I'm sharing these references that help you in managing Sales Order Fulfillment Worksheet in QuickBooks Desktop:

 

 

If I can be of any additional assistance, please add any details in the comment below. Stay safe and healthy.

cjansan
Level 1

sales order fulfillment worksheet

Hi!  I did as you instructed and am still having this issue?  What is the next step to get this resolved?

Thanks!

MaryLandT
Moderator

sales order fulfillment worksheet

Let me provide one more troubleshooting step to retrieve the functionality of the Sales Order Fulfillment Worksheet, cjansan.

 

There may be damage to your company file after the update. You can do the Clean Install to allow QuickBooks to add new install files when you reinstall. 

 

If you're still unable to use the Sales Order Fulfillment Worksheet, I recommend contacting our Live Support Team. They can create a case to further investigate the issue.

 

Please leave a comment below if you have additional questions about using the Sales Order Fulfillment Worksheet. I'll be right here to help you.

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