I have an paid invoice that is not linked to the sales order. The sales order shows the open amount. Can I create the link between the invoice and the sales order so the open amount shows correctly?
Yes you can link the invoice to the sales order, RicBishop.You need to delete the payment and the invoice. Then, recreate them from the sales order. Before doing this, you need to remember that deleting transactions may affect your reconciliation.On the other hand, you can close the sales order directly then add a note on it's invoice number. Here's how:
Please see attached screenshot for reference:
Please let me know if there's more I can do to help you.