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Sales Receipt creation fails with Invalid Reference Id error

We use the intuit SDK/API to create sales receipts. Some sales receipts fail with the following error. The same receipt creates when entered manually. The SKU mentioned in the response, is NOT in the request at all. Please advise as this is a production system. Request and response JSON is attached.

 

{"Fault":{"Error":[{"Message":"Invalid Reference Id","Detail":"Invalid Reference Id : Product/Service assigned to this transaction has been deleted. Before you can modify this transaction, you must restore GIRSPS2201PNK (deleted).","code":"2500","element":""}],"type":"ValidationFault"},"time":"2019-09-10T13:26:49.083-07:00"}

 

 

2 Comments
QuickBooks Team

Re: Sales Receipt creation fails with Invalid Reference Id error

I'd like you to get the best assistance on how to fix this error, parasmk.

 

We do have a separate forum where you can post questions related API. You can go to this page: https://help.developer.intuit.com/s/. 

 

Feel free to come back here if you have questions or concerns about QuickBooks. Thanks.

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Re: Sales Receipt creation fails with Invalid Reference Id error

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