Hello, Travis. Unexpected behaviors, such as reports not running or showing as unavailable, are typically due to your browser's stored cache. While cache can speed up page loading, it can also disrupt the connection between your browser and QuickBooks, leading to frozen or incorrectly displayed reports.
To rule this out, refresh the page or log out and back into your account to reset the connection.
If the problem continues, use an incognito window or switch to a supported browser to isolate the cause.
If you have further questions, please leave a message below. I'm here to assist you.
