SCHEDULE AN APPOINTMENT. IT SHOULD NOT TAKE 1WK TO SCHEDULE AN APPT. I've been on the phone with  your agents & I've bounced from one agent to the next each time having t

This is not the impression we want you to have when using QuickBooks Online (QBO), root91.

I appreciate the time and effort you've spent with one of our phone support agents. I'll personally share your feedback with our Customer Support Team regarding this one. We'll be able to take action on improving our customer service.

I know you already called when setting up an appointment, however, it would be best to contact our Customer Support team again. They'll pull up your account in a secure environment and assist you with your concern.

If you have a case number, that would help streamline the process. Your case number has the previous agent's notes according to what happened to your issue. This way, you won't be repeating yourself.

Here's how to reach them:

1. Go to the Help icon on the top right. 
2. Enter your concern in the search field.
3. Choose Talk to a human.
4. Click the OK. To get you to the right human, in a few words, tell me what you need help with option and tap I still need a human. 
5. Press Contact us.
6. Tick Continue. 
7. Choose Message an agent or Get a callback.

For your reference, you can check this article: Support hours and types. It's a complete list of our products and services, along with their respective technical support schedules.

You can also post it here so that I can help you. We also have All-Stars and other users who hang out here in the Community and can provide the resolution of your issue.

For more insights about managing your business in QBO, check out this link: QuickBooks Online Get Started.

That should point you in the right direction. The Community will always have your back if you need a hand with running your business. I'll be here to ensure your success. Take care always. 

Please give me a contact # to call a live person

I can help you with contacting our Customer Support team, @377Oak.

Can you tell us more about the issue you're having today? I'll be sure to get back to you with a solution. 

If you still want to talk to one of our support, you can reach them by arranging a callback or through chat.

You can reach our Customer Support for QuickBooks Online (QBO) by going to the Help icon at the top right of the account. 

Follow the steps below: 

1. Go to the Help icon to connect to a live support agent.
2. Click on the Contact Us button and provide some details about this concern.
3. Provide us some information about your concern in the What can we help you with? box and click on Continue.
4. You'll now be provided options on how to connect to our Customer Support. 

Check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.

Here are some video tutorials that can help you achieve most tasks in QuickBooks Online: Video tutorials for QuickBooks Online.

You can always get back to me if you have questions or other concerns by leaving a comment below. I'm always here to assist. Have a great rest of the day.