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Let's take a look at some factors and get QuickBooks to stop sending monthly credit card payments to customers, shai1.
QuickBooks Online will send customer monthly transactions if you've set up recurring credit card payments. You can verify this by checking your settings and edit it when needed.
Let me show you how:
I've added this article for additional information: Set up a recurring sales receipt.
Also, you can set up recurring sales receipts from your QuickBooks Payments account. Here's how:
You can use either of these two processes to take payments from customers. Just select one to prevent duplicate charges.
Feel free to leave a comment below if you need anything else. I'm always around whenever you have follow-up questions.