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tweist
Level 1

Service Item field is now auto-populating from previous line and overwriting entries. This behavior changed recently and is causing incorrect job costing.

Service Item field is now auto-populating from previous line and overwriting entries. This behavior changed recently and is causing incorrect job costing. This seems to have significantly increased in occurrence in the last month or so, is there any way to prevent this behavior in the Weekly Timesheet.

1 Comment 1
GenieBabe_L
QuickBooks Team

Service Item field is now auto-populating from previous line and overwriting entries. This behavior changed recently and is causing incorrect job costing.

Usually, QuickBooks won't auto-populate and overwrite the next line of a timesheet once the previous one is set.

 

Since this is an odd behavior, please try refreshing the page and logging out and back in. Then, go to the Weekly timesheet tab again to see if it won't overwrite anymore.

 

If the issue persists, use an incognito window to start a fresh session without any cache or cookies that could cause the problem. You could also switch to a different browser as another option.

 

Feel free to comment below if you have any additional questions.

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