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Setting up a Brother ADS-1250W scanner to scan directly into Quickbooks attachments. How do you get it to work?

 
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QuickBooks Team

Re: Setting up a Brother ADS-1250W scanner to scan directly into Quickbooks attachments. How do y...

Hi @Oleg_lis,

 

QuickBooks automatically detects your scanners connected to your computer. Let me provide more details about this and help you from there.

 

You’ll need the help of an IT professional to set up your scanner on your Mac computer. Then you can follow the steps below if scanning documents as attachments:

  1. Open the transaction.
  2. Click on Attach Documents.
  3. On the Attachment window, click on the Scanner button.

You can also read the Mac user guide to help you with other processes in QuickBooks for Mac 2019.

 

Don’t hesitate to let me know if you need help with anything else. I’ll only be a post away.

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Re: Setting up a Brother ADS-1250W scanner to scan directly into Quickbooks attachments. How do you get it to work?

QuickBooks Mac relies on the macOS to provide the interface to connect to scanners. The macOS in turn requires that printer drivers implement TWAIN - an interface that allows the OS to control the scanner. Some scanners don't provide a TWAIN interface and aren't visible when you attempt to connect them to QuickBooks. I don't think these will be visible in the Apple System Preferences under Printers & Scanners, either, but I could be wrong about that. In any case, if there's no TWAIN support, you can still use the scanner with QuickBooks. You just have to rely on the scanner software to scan the paper and save it as PDF, PNG, or other supported format. Store the results in a convenient location (like the desktop) and then drag the resulting file into the QuickBooks Mac attachments window.