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carey3
Level 1

shipping manager errors - fedex/ups

after the last patch upgrade, I'm getting errors for both the fedex and ups shipping manager

 

on the fedex side, it says the billing addresses don't match - they do

on the ups side it says there is an authentication error - no details

 

I have confirmed that the addresses match and I've tried deleting the accounts and re-entering them. Upon trying to save the new account, I get the same errors and it won't add the account

 

USPS works as normal

 

ideas?

1 Comment 1
Tabormark3x
Level 1

shipping manager errors - fedex/ups

In that case if it’s anything from a financial company it’s mapped on Google most likely business to business. Call your destination manager and ask for the clients phone number they always list it. Lastly USPS they most likely have a Po. Box if the addressing isn’t feasible for mailing. The post office will secure it in a locker. Solved

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