Should I be sending batch invoices (about 150 at a time. Half of my clients are not receiving the emailed invoice. QB says error sending. now what am i doing wrong?

Hello there, Danspoolcatering. I’ve outlined the details below to address your concern.

Sending 150 invoices in a single batch may be too large for QuickBooks to process efficiently, as email providers often have limitations on the number of emails sent within a short period. This could result in delivery failures or delays, and might explain why you're experiencing errors with some emails not being sent.

To avoid these issues, I recommend breaking your invoices into smaller batches of 20-30 at a time. This not only reduces the chances of errors but also ensures smoother processing.

Here’s how you can adjust your workflow:

1. Divide your invoices into smaller groups of 20-30.
2. Send one batch of invoices, then wait for QuickBooks to process them completely.
3. Once the first batch is sent, you can proceed with the next group.

If you've already taken these steps and the problem persists, please double-check your email settings in QuickBooks, as incorrect or outdated configurations may also prevent emails from being sent.

For additional support, check this link to learn about Advanced subscription features, including tools for better invoice management. You can upgrade anytime if you’re interested.

You can also refer to this article for guidance on customizing and adding specific details to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

If you have additional concerns about QuickBooks, please reach out to us again. We’re always here to assist you.

Hi Danspoolcatering,

Just checking in to see if the solution we shared worked for you.

Did it fix the issue, or are you still having trouble?

Happy to help if you need any more assistance!