Show Error to Buy quickbooks Plus Plan.

Forkan Uddin1 · ‎September 24, 2020

Dear Friend,

As per your confirmation, I am truing to use quick books online for my business. But when I buy the plus, on that time it was show error, Like as

We couldn’t process your payment last time and need to ask for your payment info again

Don't worry. We won't charge you twice. Add your payment info within the next 7 days to keep your subscription active.

Now what can i do in this situation.

Please Help Me as soon as possible.

Fiat Lux - ASIA · ‎September 24, 2020

Try open the link on your private/incognito browser

https:// quickbooks.grsm.io/US
https:// quickbooks.grsm.io/us-promo

SarahannC · ‎September 24, 2020

Hello there, Forkan Uddin1.

There are troubleshooting steps we can try on to get rid of the error. Unexpected errors in QBO are usually caused by the stored files in our browser that can affect browsing performance.

As Fiat Lux - ASIA suggestion, we can try logging in to an incognito window to determine if it's a browser-related issue. If you haven't tried it yet, you can follow the shortcut keys below, depending on what browser you're using:

Google Chrome: Ctrl + Shift + N
Microsoft Edge: Ctrl + Shift + P
Firefox: Ctrl + Shift + P
Safari: Command + Shift + N

If the error won't appear, we can go back to our main browser and clear the cache. This is to start your data fresh and help QuickBooks to work well. Lastly, you can use other supported browsers like Mozilla, Google Chrome, Microsoft Edge, and Safari. For Safari, make sure to use the latest one.

Comment again if you have follow-up questions. I'm here to help. Take care and stay safe!

Topics

Training

Community

Resources

Show Error to Buy quickbooks Plus Plan.

Show Error to Buy quickbooks Plus Plan.

Show Error to Buy quickbooks Plus Plan.

Need to get in touch?