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Chk
Level 1

Signature capture

We are currently using quickbooks online and are wondering if it is at all possible to add in a signature capture so customers can sign invoices/receipts like you can for QBO mobile?

1 Comment
Charies_M
Moderator

Signature capture

Hello there, Chk.

 

Let me share some information about the availability of the signature capturing feature in QuickBooks Online (QBO).

 

Right now, the option to capture signatures is only available in QBO for mobile. While this feature is not yet available, you may want to send a request through feedback so they'll know your product preference. I'll make sure to do the same thing on my end.

 

Here's how you can send your comments and suggestions:

  1. Click on the Gear icon.
  2. Click Feedback.
  3. Type in your feedback or feature request.
  4. Click Send Message.

Another easy way to share your feedback is to enter them through this link: QuickBooks Online Feature Requests.

 

Just in case you need help with something else from a live technical support, feel free to reach them out through the steps below:

  1. Sign in to your QuickBooks Online company.
  2. Click the Help icon in the upper right of the screen.
  3. Select Contact US on the pop-up. 
  4. Enter what you're needing assistance with in the How can we help? field and choose Continue
  5. Click Get a callback.
  6. Enter your contact information.
  7. Select Call me.

Always know that I'm here anytime you need help. I'm always happy to assist you.

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