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deepimpactautos-
Level 1
posted
‎February 09, 2022 12:39 PM
last updated ‎February 09, 2022 12:39 PM

Signed up to qb was supposed to be 2.99 for 6 months you billed me 11.99 straight away

 
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2 Comments 2
MonicaM3
Moderator
Moderator
‎February 09, 2022 01:03 PM

Signed up to qb was supposed to be 2.99 for 6 months you billed me 11.99 straight away

 

Hi there @deepimpactautos-

 

Thanks for reaching out to the Community. We definitely want you to receive any promotion you signed up for. Can you share how you signed up? 

 

  • Was it a website or an app?
  • What version of QuickBooks did you sign up for?
  • Are you using the US version?

Once I have the details above, I can help get this squared away.

 

I'll keep an eye out for your reply!

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Fiat Lux - ASIA
Level 15
‎February 09, 2022 07:39 PM

Signed up to qb was supposed to be 2.99 for 6 months you billed me 11.99 straight away

@deepimpactautos- 

I Need to clarify first. Where is your company located? 

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