Square connector updating what is the status

9130 3541 9851 8076 · ‎January 31, 2026

We have been getting the message that the app is being updated for the past three weeks and have no idea when it will be available. I have talked to 2 support people and said they are working on the issue but no idea when it will be done. We cannot disconnect or delete the app so that it can be reinstalled and connected. Does anyone have any idea when the app will be done updating it is extremely frustrating not having it working.

JaneDave_I

I understand how much this situation weighs on you and the impact it's had on your business, 913. I'm also mindful that you've been contacted by live support multiple times regarding this.

However, since your security is our priority and this is a public forum, I recommend connecting with our live experts once more. They have the secure tools needed to update your previous cases and finally pin down the root cause of this unusual behaviour.

You can refer to this page for further information: Get help with QuickBooks products and services.

Should you have any other concerns in QBO, please don't hesitate to reply to this post.

SIAB

Open your QBO account on any private/incognito browser. Did you encounter the same problem?

9130 3541 9851 8076

I have the same problem everywhere, Different browsers, incognito mode and desktop app.

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Square connector updating what is the status