Thank you for letting us know about this issue, @eev1. I'll help out and point you in the right direction for support with this concern.
We have an open investigation for this exact issue. I suggest contacting our Technical Support team for assistance. They can add you to the list of our affected users. This way, you'll receive a notification email as soon as an update is available.
Check out this article for the steps: Contact Payments or Point of Sale Support. Please take note of their operating hours, so you'll know when they're available.
If you bump into any other printing issues in the future, keep this article for reference: Troubleshoot tag printer issues. It has a list of possible causes for a printing issue, along with several sets of steps you can take to resolve it.
Post a reply in the comments below if you have other questions about printing in QuickBooks Point of Sale. I'll be sure to get back to you. Have a pleasant day!
