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anw4
Level 1

Stopping quickbook as business is sold. Received a confirmation email. What does "suppress entire pc" mean?

 
2 Comments 2
MariaSoledadG
QuickBooks Team

Stopping quickbook as business is sold. Received a confirmation email. What does "suppress entire pc" mean?

I know this may be a tough moment to hear the closure of the business. I'm here to provide further details on this to guide you through its proper application, Anw4.

 

The phrase "suppress entire PC" is not associated with any QuickBooks terminology or functionalities. Instead, QuickBooks uses the term "suppress the QuickBooks application" primarily as a troubleshooting step. 

 

You'll have to ensure you receive a legitimate email from Intuit. Suspicious emails can occasionally be part of a scheme designed to coax you into revealing your personal information. These scams vary widely in their approach but often appear convincingly legitimate. 

 

But if the email confirmation you received is a legitimate one, I recommend contacting our support team so they can clarify what they mean about the Suppress entire PC" phrase. 

 

To give you more information on how to identify suspicious emails and determine emails from Intuit, check out these articles:
 

 

Additionally, learn some of our cancellation policies after you stop using QuickBooks. I've added this handy resource for your guide: QuickBooks Desktop Cancelation Policies.

 

Let me know if you have any other clarifications or concerns when using emails from us or anything about QuickBooks. Always remember, we're always here to help you anytime.

SIAB
Level 6

Stopping quickbook as business is sold. Received a confirmation email. What does "suppress entire pc" mean?

@anw4 

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