You can perform browser troubleshooting steps to fix the issue of the text invoice feature not showing, @pearls. Let me outline the steps below.
To begin with, browsers often store cached data from frequently accessed sites, which can result in text invoice features not showing. To address this, please open your account in a private or incognito window to rule out cache problems in your browser. You can use the following keyboard shortcuts based on the type of browser you are using:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, return to your regular browser and clear its cache to refresh the website's preferences. You can also utilize a supported browser as an alternative.
I've added a resource you can browse through on how to receive and process invoice payments when someone pays you in the future: Record invoice payments in QuickBooks Online.
Please let me know if there's anything else I can assist you with managing the invoice feature, @pearls. I will answer them in any possible way.
