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jake68
Level 1

The intuit ai button is in the way. I can’t select the edit button in a customers profile.

 
2 Comments 2
MoiraskyeT
QuickBooks Team

The intuit ai button is in the way. I can’t select the edit button in a customers profile.

Hi, @jake68. I appreciate you for reporting this to us.

 

Typically, Intuit Intelligence operates seamlessly in the background and won't interfere with your screen, even when you click the Edit button.

 

You can try adjusting the volume of your screen by pressing the Ctrl button and rolling your mouse wheel.

 

If the issue persists, we can perform basic troubleshooting steps using a private or an Incognito window by pressing Ctrl + Shift + N.

 

This will provide a fresh browsing session, free from old data that might be interfering with the page.

 

You can also use other supported browsers in QuickBooks

 

If you have additional concerns, please reply to this post.

JayCaeR
QuickBooks Team

The intuit ai button is in the way. I can’t select the edit button in a customers profile.

Hello @jake68,

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you're still experiencing any problems.

We'll be glad to assist further if needed.

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