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office334
Level 1

The project overview is not visible anymore on one of our main big jobs. income vs cost, profit margin, income, costs, profit are just buffering ad not showing up, help?

i just want the project overview to be visible and buffering like the other jobs, the project overview is just blank, and this started on Feb 2026

1 Comment 1
LollyNino_C
QuickBooks Team

The project overview is not visible anymore on one of our main big jobs. income vs cost, profit margin, income, costs, profit are just buffering ad not showing up, help?

Hi, @office334. The issue you're experiencing occurs when the system encounters a problem while pulling your Project overview, often due to outdated browser cache interfering with the page.

 

To fix this, start with a quick refresh: log out and back in, then hit F5 (Windows) or Command-R (Mac) to reload the site. If it’s still acting up, you can use an incognito window or switch to a different supported browser. This gives you a clean slate and helps us rule out any browser-related glitches.

 

If the issue persists, I recommend contacting our Live Support team. They can take a deeper look into your account to pinpoint the cause and get your reporting back on track.

 

Should you have any other concerns, feel free to leave a message in the thread.

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