In almost all cases this is a result of opening a different copy of the company file. Is that possible in your case? Do you have multiple company files on your computer?
Thanks for dropping by, @jlitsey.
I can help you verify and locate the missing transactions in QuickBooks Desktop.
I agree with BRC. It could be that you're opening a different company file which is why your transactions are not showing.
To view the Product Information window, press the F2 key. The File Information section shows the file location of the currently open company file.
Another point to check is the Audit Trail report. This shows all transactions that have been entered, modified, and deleted in your company file.
Here's how to run the report:
I'm confident that will help you locate your transactions.
I'll be happy to provide additional help if you have other concerns. Don't hesitate to add a comment. Have a good one!
Hello there, flora1.
You’ll want to re-enter the transactions on the correct company file and then delete those that were recorded on the other file.
Please let me know if you have further questions. I got you covered!