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Connect with and learn from others in the QuickBooks Community.
Join nowWelcome and thanks for dropping by the Community, @ralph11.
As much as I would love to take care of this, we're unable to pull up your account here in the Community space without asking for personal details. I don't want them to be displayed here for security purposes.
That said, I highly suggest contacting our Phone Support team. They have tools that can pull up your account in a secure environment and verify the ticket/case number.
Here's how to reach them:
For tips and other resources, I recommend visiting our website for reference: Self-help articles.
I want to make sure everything is taken care of for you, so please let me know if you have any other concerns. I'm always here to help. Have a good one!
I have been on the phone from 9:10 am to 12:45 pm - and my issues were many - just would like a call back when issues resolved. Please call my cell # [removed]
Thanks
Michelle Brown
All About Garage Doors and More LLC
We're unable to initiate a call here in the Intuit Community, michelleaagd-21.
Phone lines are now open. We temporarily suspended calls to prevent long hold times as we resolved a direct deposit payroll issue.
Please bear with us and know that our representatives will be happy to help you once they reach you. You can contact them again by following these steps:
Please take note of the support hours I've listed below:
I'm adding this link to help manage your QuickBooks account: Video tutorials for QuickBooks Online.
If you have questions or concerns I can address here in the Community, feel free to add them below. I'm always right here to help you.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.