I'm here to help fix the issue about the missing top icon bar on your QuickBooks Desktop, csteele811.
It's always recommended to keep the company file up-to-date so you have the latest features and improvements to the software. Since you don't want to update it yet, let's perform some troubleshooting steps to isolate and fix the issue.
Step 1: Back up your QuickBooks Desktop company file.
Step 2: Log off and close all QuickBooks company accounts.
Step 3: Uninstall and reinstall the software.
You'll want to download your version from our page so you have the latest update. Visit this page to get the file: Downloads & Updates. Also, make sure your computer meets the system requirements.
Step 4: Log in as the master admin.
Step 5: Restore the company file to the newly installed software.
Step 6: Set up the icon bar to appear at the top.
- Click the View menu.
- Choose Top Icon Bar.
Doing those steps above will help you get new software with its latest features and functions.
Also, I've added the Release notes for QuickBooks Desktop 2020 link to learn what's new and the latest improvements of the software.
Let me know how everything turns out by leaving a comment below. I'm always right here to help.
