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Transactions such as invoices,bill pymts are missing from quickbooks. They were on my reports I ran for upaid invoices, for customers, I got the copy of invoice I sent. Yet these are not on vendor/ customer files or on check register.

 
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QuickBooks Team

Re: Transactions such as invoices,bill pymts are missing from quickbooks. They were on my reports...

Thanks for posting here in the Community, @tuli. I'm here to help ensure that you're able to retrieve the invoices and bill payment transactions in QuickBooks. 

 

Missing transactions usually happens when your QuickBooks is not updated. I'd suggest updating it to the latest release for a better experience. If the issue persists, I recommend running the Verify & Rebuild Data utilities to prevent this issue. Here's how: 

 

To Verify Data

 

  1. Click the File menu.
  2. Choose Utilities.
  3. Select Verify Data.

If you see QuickBooks detected no problem with your data, click OK. If the verify utility finds an issue with your data, you will be prompted to Rebuild Now or View Errors.

 
To Rebuild Data

 

  1. Click the File menu.
  2. Choose Utilities.
  3. Click Rebuild Data.
  4. Click OK in the QuickBooks Information window.
  5. If your screen displays QuickBooks is not responding, verify that the cursor is moving to ensure that rebuild is still ongoing.
  6. Once completed, click OK.

 
I'm sharing with you the best resource for your reference. Read through our help article: Resolve Data Damage on Your Company File. It will help you resolve minor data problems. 

 

Feel free to message us again if you need help. We're always glad to assist. 

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