cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Experienced Member

trouble restoring backup

Using QB Desktop Pro 2018.  I am going to be working from a different computer for an extended time.  So I created a backup copy of my company file and saved it to my OneDrive.  I am now trying to restore that backup copy on the new computer.  It get about 74% of the file and then get a pop up window:

1 Interrupted Action

An unexpected error is keeping you from copying the file.  If you continue to receive this error, you can use the error code search for help with this problem.

Error 0x80070079: The semaphore timeout period has expired.

 

My options are to try again, skip, or cancel.  I Googled the error code and ran the recommended fix and restarted my computer but still get it.  This error is most common when transferring something via a USB drive, etc. - which I'm not.  

 

Anyone have any other solutions?  I've already left on vacation so I can't backup the file to any kind of hardware - it has to be via One Drive or DropBox or something along those lines to be able to restore.

Solved
Best answer 06-17-2019

Accepted Solutions
Established Community Backer ***

Re: trouble restoring backup

hi @ horseshowmgr ,

Try downloading QBB file to your local computer and restoring it. Second option, access your QuickBooks by remote application (Teamviewer or other apps) or ask someone to send your QBW file to cloud.

3 Comments
Established Community Backer ***

Re: trouble restoring backup

hi @ horseshowmgr ,

Try downloading QBB file to your local computer and restoring it. Second option, access your QuickBooks by remote application (Teamviewer or other apps) or ask someone to send your QBW file to cloud.

Experienced Member

Re: trouble restoring backup

Fiat Lux - thank you.  I worked on that for nearly an hour and didn't even think about downloading the file to my local computer.  Worked just like it should!

QuickBooks Team

Re: trouble restoring backup

I'm glad to hear this worked for you, horseshowmgr. The Community always has your back if you ever need assistance again in the future. Take care.