Using QB Desktop Pro 2018. I am going to be working from a different computer for an extended time. So I created a backup copy of my company file and saved it to my OneDrive. I am now trying to restore that backup copy on the new computer. It get about 74% of the file and then get a pop up window:
1 Interrupted Action
An unexpected error is keeping you from copying the file. If you continue to receive this error, you can use the error code search for help with this problem.
Error 0x80070079: The semaphore timeout period has expired.
My options are to try again, skip, or cancel. I Googled the error code and ran the recommended fix and restarted my computer but still get it. This error is most common when transferring something via a USB drive, etc. - which I'm not.
Anyone have any other solutions? I've already left on vacation so I can't backup the file to any kind of hardware - it has to be via One Drive or DropBox or something along those lines to be able to restore.
Solved! Go to Solution.
Fiat Lux - thank you. I worked on that for nearly an hour and didn't even think about downloading the file to my local computer. Worked just like it should!
Thanks for providing a screenshot, pellis.
I know the reason why you’re getting the message.
To resolve this, you’ll have to look for a company file which isn’t opened using the new version. Then, access it using your old version of QBDT.
You can check this article to walk you with the process: Resolve Problems Opening QuickBooks Desktop or your Company File.
Just hit the Reply button below if you have more questions with QuickBooks Desktop. I’ll be glad to help.