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try to restore a backup file and i get this error message "this file was not created with the u.s. version of quickbooks

 
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BRC
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Re: try to restore a backup file and i get this error message "this file was not created with the u.s. version of quickbooks

Did you create the backup using a US version of QuickBooks?

QuickBooks Team

Re: try to restore a backup file and i get this error message "this file was not created with the...

Thanks for coming to the Community for help, @ghis.


An error message “This file was not created with a US version of QuickBooks” occurs when you open a company file in another region’s QBDT. For example, restoring the backup created in a QuickBooks Canada in a Desktop US. 


See Company file limitations when upgrading to another product, version, or edition section in this article for more information: Company file compatibility with QuickBooks Desktop when upgrading


Because of major differences between the regions using QuickBooks Desktop, the system won’t allow you to restore the company file. I recommend opening it in the matching version.


That’s it. Let me know how this goes and if you need further assistance. I’m always here to help. Take care!