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Unexpected Error - 18.0.4.3280 (M=/Volumes/Build/QuickBooksBuildSystem/Stage/Projects/Omega/QuickBooks/Code/QuickBooks/baltype.mm, L=2738, C=239, V=0 (0))

I am using Quickbooks for Mac 2019. When I try to print or email an invoice, I get the following error message: Unexpected Error QuickBooks has encountered an error that requires contacting Intuit Technical Support. Please use the following URL to contact Intuit Technical Support. https://www.quickbooks.com/contactsupport 18.0.4.3280 (M=/Volumes/Build/QuickBooksBuildSystem/Stage/Projects/Omega/QuickBooks/Code/QuickBooks/baltype.mm, L=2738, C=239, V=0 (0)) Also, when I click OK in the pop-up, the actual invoice PDF shows up with the Error message printed in the invoice. I am attaching an image of the invoice with the error message showing as part of the invoice.
4 Comments
Community Explorer **

Re: Unexpected Error - 18.0.4.3280 (M=/Volumes/Build/QuickBooksBuildSystem/Stage/Projects/Omega/QuickBooks/Code/QuickBooks/baltype.mm, L=2738, C=239, V=0 (0))

More on this issue: I uninstalled QB for Mac 2019 and deleted the PLIST files as per the Discussion post by RoseMarjorieA on 03-04-2019 12:30 PM. I installed a new file of QB for Mac 2019 and when I tried to email or print the same invoice in question, the same Error message appeared: Unexpected Error QuickBooks has encountered an error that requires contacting Intuit Technical Support. Please use the following URL to contact Intuit Technical Support. https://www.quickbooks.com/contactsupport 18.0.5.3312 (M=/Volumes/Build/QuickBooksBuildSystem/Stage/Projects/Omega/QuickBooks/Code/QuickBooks/baltype.mm, L=2738, C=239, V=0 (0)) The invoice in question was generated from the "create and invoice from this estimate" option in an Estimate. When I try to email or print any other invoice, no error message appears, it only pops-up with the invoice I generated from that one Estimate. I generated an invoice from another Estimate and no Error message pops-up. Any solution to this issue will be greatly appreciated.
Established Community Backer ***

Re: Unexpected Error - 18.0.4.3280 (M=/Volumes/Build/QuickBooksBuildSystem/Stage/Projects/Omega/QuickBooks/Code/QuickBooks/baltype.mm, L=2738, C=239, V=0 (0))

baltype is one of the numeric values on the invoice. Something is wrong with the data on that particular invoice. Suggest deleting the invoice and then recreating it to see if that fixes the issue.
Community Explorer **

Re: Unexpected Error - 18.0.4.3280 (M=/Volumes/Build/QuickBooksBuildSystem/Stage/Projects/Omega/QuickBooks/Code/QuickBooks/baltype.mm, L=2738, C=239, V=0 (0))

Thank you for your answer. The invoice (remaining 50%) is linked to an Estimate that already has another Invoice issued (first 50%). Since the first invoice has already been reconciled, I can't delete the estimate. I had to create a new standalone invoice for the remaining 50%. However, will leaving the Estimate create problems in the future?
QuickBooks Team

Re: Unexpected Error - 18.0.4.3280 (M=/Volumes/Build/QuickBooksBuildSystem/Stage/Projects/Omega/Q...

Hi there, TrendyGroup. 

 

Creating a standalone invoice will leave half of your estimate open. You can delete that invoice, and create one from the estimate instead.


On the other hand, I think you’re referring to the invoice payment about your reconciliation. You can leave it as it is. The payment will just be converted as credits when you delete your invoice. From there, you can apply it back when you create a new one from the estimate.

 

After you have done the steps, I'd suggest printing and sending the invoice again to check if you still get the same behavior. 

 

I'll be around if you need more help with getting rid of these errors.