Unexpected problem : -30006 when receiving a payment and asked if I want to continue without saving. The transactions is having fine. Is anyone else experiencing this?
Thanks for bringing this one to our attention, SGritt.
I've checked here on our end and there's an ongoing investigation where customers encounter Something's not quite right Unexpected problem : -30006 error. This happens when trying to add a payment to an invoice where the payment was created first. Our engineers are working together for the permanent fix.
As a workaround, you can create the invoice first and then receive payment. You can also Close (X) from the transaction after the error and the payment is applied. Once done, please reach out to our Customer Support Team. They'll pull up your account in secure environment and add you to the list of affected users. Then, they'll send you an email notification once there's an update on this issue.
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