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Established Member

Unfair payment

Hello My name is Amir Cohn email - [email address removed] I'm contacting you regarding this payment. Invoice number: [removed]7 Invoice date: 07/10/2019 Total: $11.01 Payment method: VISA ending in 3768 I signed up to my free 30-day trial today and tried the service. After a quick look over the features, I realized it is not what I'm looking for and canceled my subscription. Somehow I got this invoice meaning you have charged me for the payment. I would please ask you to cancel the payment as I only signed up for a 30-day free trial period. Thank you, Amir
1 Comment
QuickBooks Team

Re: Unfair payment

We'd like to direct you to our Phone Support Team, Amir.

 

It's possible that the account was charged prior canceling the trial. By contacting us, we will pull up your account and help you with the payment. 

 

Here's how you can reach out to us:

  1. Log in to your QuickBooks account.
  2. Click the Help icon located in the upper right-hand corner.
  3. In the Help window, click the Contact Us button located at the bottom.
  4. Enter your question and click Let's talk.
  5. Choose either Start a chat or Call us.

You can always visit here if you have other questions about QuickBooks. Have a good one!